Shipping policy
Everything you need to know about our shipping conditions 💝
Shipping processing time
All orders are processed within 1–2 business days (excluding weekends and holidays) after the order is placed. Please note that during high-volume periods, processing times may be longer than usual.
Shipping methods and delivery time
Spain 🇪🇸
24–72 business hours
2,95 €
Portugal 🇵🇹
24–72 business hours
2,95 €
France 🇫🇷
2–7 business days
4,95 €
Costs
📦 Shipping cost calculation
Shipping costs for your order will be calculated and displayed at checkout.
🎉 Free shipping
Shipping is free (within Spain and Portugal) on all orders over €39.
For orders below €39, the standard shipping cost (within Spain and Portugal) is €2.95.
Shipping restrictions
- ❌ We do not ship to P.O. boxes
- ❌ We do not ship to P.O. boxes
- ✅ We only ship to the following countries: Spain, Portugal, France, Germany, Austria, Belgium, the Netherlands, Italy, and Luxembourg
Damaged or lost items
If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, which may include a refund or a replacement.
Would you like to place an order from another country?
Contact us and we’ll be happy to help.
Questions about your delivery?
Our team is here to help. Don’t hesitate to contact us with any questions about your shipment.
Contact us